Refund Policy for Loccus Furniture

At Loccus Furniture, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that there may be situations where a refund is necessary. Please review our refund policy below to understand your rights and responsibilities:

1. Eligibility for Refund:

• We offer refunds for products that are defective, damaged, or significantly different from what was described on our website.
• Refund requests must be submitted within 5 days of receiving the product.

2. How to Request a Refund:

• To initiate a refund, please contact our customer support team at [customer support email] within the specified timeframe.
• Provide your order number, a detailed explanation of the issue, and photographic evidence if applicable.

3. Refund Process:

• Once your refund request is received and approved, we will initiate a refund to your original method of payment.
• Refunds may take [X] business days to process, depending on your payment provider.

4. Non-Refundable Items:

• Certain items are not eligible for a refund, including [list any non-refundable items or services].

5. Return Shipping:

• If a return is required, we will provide you with instructions on where to ship the item.
• Customers are responsible for the cost of return shipping unless the product is deemed defective or damaged upon arrival.

6. Cancellations:

• Orders can be canceled within [X] hours of purchase. After that time, the order may have already been processed and cannot be canceled.

7. Changes to Orders:

• Once an order is placed, changes (e.g., size, color) cannot be guaranteed. Contact us as soon as possible if you need to make any modifications.

8. Contact Information:

• If you have any questions about our refund policy, please contact us at [customer support email] or [customer support phone number].

9. Governing Law:

• This refund policy is governed by and construed in accordance with the laws of [your jurisdiction].

10. Updates to the Refund Policy:

• We reserve the right to update our refund policy at any time. Changes will be effective immediately and will be communicated to customers through our website.

Thank you for shopping at [Your Company Name]. We appreciate your trust and strive to provide you with the best possible shopping experience.

Loccus Fruniture
Plot No. 33 Gautam Vihar Second Near Mansa Mata Road Harmada Jaipur Rajasthan 302013
+91-9875804733
13-12-2023

Please remember to adapt this template according to your business's specific details and any legal requirements in your jurisdiction. It's always a good idea to consult with legal professionals to ensure your refund policy aligns with local regulations.